Questions

Activate Your Trivvo Account

If you don’t see the email in your inbox, please first verify that your email address is correct and check your Spam/Junk folder.

If you still haven’t received the email, you can request it again by following these steps:

Go to the Login page.

Enter your email address and the default password (123).

You will see an option to Resend Activation Code.

Click on it, and the activation email will be sent to you again.

You can complete your purchase by visiting the Plans page and selecting the plan that best fits your business needs.

Purchase page link: [https://trivvo.om/en/pricing]

Yes, you can upgrade your plan to a higher tier at any time by contacting our support team via the dedicated email.
The payable amount will be calculated on a pro-rata basis according to the remaining period of your current subscription.
Please note that downgrading to a lower plan is not available.

support@trivvo.om

Yes, you can get a free trial from the official Trivvo website for 7 days.
After the trial period, you can upgrade your account to any available plan while keeping all your data if you choose to continue.

Trivvo supports multiple secure payment methods (such as credit cards, bank transfers, and other electronic payment options depending on the country).

Each plan covers one company (entity) by default, and you can add extra branches or companies for an additional fee.

Yes, an official tax invoice is automatically issued upon payment, in accordance with the tax regulations of each country.

No, the subscription is not renewed automatically by default.
Subscribers will receive a renewal notification via email and inside the software before the current period ends.
If the subscriber enables the auto-renewal option, the subscription will be renewed automatically at the end of the term.

The plans include a wide range of systems at no extra cost within the base price.
However, certain specialized systems and services require an additional purchase on top of the base plan.

No, Trivvo is designed with a user-friendly interface suitable for all levels, with guides and support available to help you.

You can upload your data from Excel files or previous systems, and the support team can assist with the migration.

Yes, Trivvo supports managing multiple branches and companies within the system, with the option to consolidate reports.

Yes, the trial version allows you to use most core modules, and you can add advanced modules upon upgrading.

Trivvo works on all modern web browsers, and you can also use it on smartphones or tablets via the app or web version.

Yes, Trivvo offers free online training sessions, as well as a library of videos and written guides.

No, Trivvo is a cloud-based solution that runs directly online without installation.

You can contact the support team via email, in-app chat, or by submitting a support ticket.

Yes, your Trivvo subscription includes free technical support and training throughout the subscription period, with no extra cost.

Yes, Trivvo offers flexible subscription options, either monthly or annually, with the ability to upgrade at any time.

Yes, you can submit development suggestions for free through the in-app suggestions system.
Modifications that align with the company’s development policy will be implemented without extra charges.